Question 1

Does this require internet access to work?

Accepted Answer

Web demos and most learning features work best with an internet connection for AI-powered speech, lessons, and sync. Download the free app on iPhone, iPad, or Android for the full experience — some content may be available offline depending on your plan.

Question 2

Is my child's data shared or tracked?

Accepted Answer

No ads and no third-party ad tracking. GlenMate is designed for families with secure parent login and privacy practices described in our Privacy Policy. Your child's learning data stays tied to your account — we do not sell personal information.

Question 3

Do I have to pick a plan first?

Accepted Answer

No. Start with the free GlenMate Kids Social Skills app and web try-outs. Choose a plan when you’re ready — every paid plan then includes a 15-day free trial, and you can cancel anytime.

Question 4

Is the app free to download?

Accepted Answer

Yes. GlenMate is free to install from the App Store and Google Play. Subscribe on the web or in-app to unlock full personalized learning.

Question 5

Who can subscribe on the web?

Accepted Answer

Anyone can start a paid GlenMate Kids Social Skills plan on the web. Download the free app worldwide, then subscribe on the website or in-app when you are ready — including during promotional sales.

Everything in one plan — AAC, talk and learning

Common questions